Technical Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

cloud security mpls vpns sd-wan zero trust

πŸ“‹ Description

  • Build relationships with key customer stakeholders to align goals.
  • Provide technical guidance and best practices for integration and expansion.
  • Manage escalations and coordinate resolutions with internal and external teams.
  • Identify adoption insights and develop risk mitigation plans.
  • Create and share training materials to boost CS capabilities.

🎯 Requirements

  • 5+ years in customer-facing roles (CS, Solutions Delivery, TAM, or SE)
  • 5+ years in Cloud Architectures, Web Security, Networking, or Infra Solutions
  • Strong communication and presentation skills to influence decisions
  • Strong technical acumen aligning business challenges to Zscaler portfolio
  • Ability to analyze customer data to craft adoption strategies and risk plans

🎁 Benefits

  • Various health plans
  • Time off for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks and more
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