Technical Success Manager

Added
22 days ago
Type
Full time
Salary
Salary not provided

Related skills

http linux unix dns ldap

๐Ÿ“‹ Description

  • Understand customer goals and align with Zscaler solutions.
  • Build relationships with stakeholders, conduct reviews, identify growth.
  • Anticipate challenges, provide proactive recommendations, mitigate risks.
  • Know all Zscaler products and contribute to knowledge base.
  • Collaborate with Sales, Support, and Product for seamless CX.

๐ŸŽฏ Requirements

  • 5+ years in customer-facing roles with tech and account management.
  • Experience implementing product features and best-practice adoption.
  • Proficient with Linux, Unix, and FreeBSD.
  • Strong network troubleshooting with Ping, Traceroute, MTR.
  • Familiar with HTTP, SMTP, FTP, and DNS protocols.
  • Knowledge of SAML, LDAP, and OAuth.

๐ŸŽ Benefits

  • Various health plans
  • Vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
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