Build relationships with key customer stakeholders to align objectives with Zscaler goals.
Provide technical guidance and best practices for Zscaler integration.
Manage escalations and coordinate resolutions with internal and external teams.
Identify adoption insights and develop risk mitigation plans for accounts.
Create and share training and best-practice guides for the Customer Success team.

🎯 Requirements

5+ years in customer-facing roles (CSM, Solutions Delivery, TAM, or SE).
5+ years in Cloud architectures, web security, networking, or infrastructure.
Strong communication and presentation skills to influence decisions.
Strong technical acumen to map business challenges to Zscaler solutions.
Ability to analyze customer data to tailor adoption strategies and risk plans.

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

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