Related skills
bpm ocr ecm rpa intelligent document processing📋 Description
- Lead, mentor, and support a team of Technical Success Managers.
- Align customer needs with ABBYY solutions to maximize value realization.
- Establish value discovery and delivery frameworks across engagements.
- Serve as escalation point for complex customer challenges with internal teams.
- Conduct high-level value discovery sessions with strategic accounts.
- Build relationships with executive stakeholders to drive adoption.
🎯 Requirements
- 7+ years in customer-facing technical roles with 3+ years in leadership.
- SaaS experience with subscription-based models.
- Experience with OCR/ICR, IDP, RPA, BPM.
- Leadership and communication with cross-functional teams.
- Translate customer needs into actionable technical solutions.
- Software implementation and enterprise-scale solutions experience.
🎁 Benefits
- 18 Days of Paid Time Off Annually
- Medical, Accidental, and Life Insurance
- Weekly Wellness Sessions
- Monthly Healthcare Allowance
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