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javascript css html saas sql📋 Description
- Build deep understanding of impact.com's platform and capabilities.
- Design, implement, and support technical SaaS solutions.
- Collaborate with Onboarding, Customer Success, Product, and Engineering teams.
- Own client technical issues from initial investigation through resolution.
- Manage incoming technical requests via ticketing in a fast-paced environment.
🎯 Requirements
- Bachelor’s degree in CS/Engineering or equivalent practical experience.
- Experience in a tech-focused role at a digital marketing or tech company.
- Strong understanding of SaaS design, implementation, and support.
- Experience with HTML, CSS, JavaScript, SQL, REST APIs, FTP.
- Ability to analyze logs and data to troubleshoot issues, including SQL queries.
- Excellent English communication and customer-centric approach.
🎁 Benefits
- Flexible Working with Responsible PTO policy.
- Mental health support with up to 12 therapy sessions annually.
- RSUs with a 3-year vesting schedule (Board approval).
- Free Coursera subscription and access to PXA courses.
- Parental leave: 26 weeks primary, 13 weeks secondary.
- Technology stipend for home office setup and internet allowance.
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