Related skills
integrations saas jira apis iot📋 Description
- Own intake workflows for support tickets, bugs, incidents.
- Enforce ticket quality standards before entering pipelines.
- Drive validation and triage with CS and QA.
- Route validated tickets to the appropriate engineering team.
- Manage bug lifecycle end-to-end: intake to verification.
- Maintain cross-team visibility of bug queues.
🎯 Requirements
- 3–6+ years in TPM/PM or Agile delivery roles.
- Experience with Jira or similar defect tracking tools.
- Strong bug lifecycle management, Agile ceremonies, backlog ops.
- Ability to interpret logs, APIs, integrations, environments.
- Operational reporting and dashboards experience.
- Excellent stakeholder management and communication.
- Background in SaaS/payments/IoT or customer-facing systems.
- Familiarity with Kanban/Scrumban delivery models.
🎁 Benefits
- Hybrid role at our new office at Metro Plaza.
- Legal Dominican benefits
- Supplemental Private Medical Insurance (HUMANO)
- Gym subsidy
- Meal subsidy
- Annual vacation bonus
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