Related skills
data analysis program management sql cross-functional collaboration data-driven decision making📋 Description
- Drive execution of central ops programs (Trust & Safety, Pay Ops, Contractor Mgmt).
- Hands-on role to design, improve and scale processes with data-driven decisions.
- Collaborate with Legal, Finance, Product, Eng, Analytics, and Delivery to translate needs into requirements.
- Detail-oriented; turn cross-functional, messy processes into scalable solutions.
🎯 Requirements
- Experience in technical program management or operations supporting cross-functional initiatives.
- Strong SQL and data analysis skills; independently investigate data and surface insights.
- Proven ability to manage multiple programs or workstreams with strong attention to detail.
- Comfort with in-the-weeds operational workflows and translating messy processes into structured plans.
- Strong written and verbal communication for documenting requirements and status updates.
- Ability to influence cross-functional partners and drive progress without formal authority.
🎁 Benefits
- Equity in a fast-growing company
- 401(k) match and financial coaching
- Paid parental leave and fertility benefits
- Medical, dental, and vision; mental health support; wellness stipend
- Learning stipend: $2,000 and ongoing development
- Internet, commuting stipend; SF office perks
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