Technical Program Manager, Enterprise

📋 Description

• Lead strategic programs for key customers from kickoff to launch.
• Translate customer needs into tangible deliveries with product/engineering.
• Interface with customers and internal teams to align goals.
• Define success metrics and how we achieve them.
• Maintain a high quality bar and resolve issues.
• Lead senior-level discussions to align timelines, scope, and impact.

🎯 Requirements

• 5+ years leading enterprise software implementations or Professional Services delivery.
• Proven ownership of complex, multi-stakeholder deployments from kickoff through production launch.
• Track record managing scope, SOW execution, change management, and escalations.
• Deep customer empathy paired with disciplined execution.
• Technical fluency with cloud architectures and API/SDK integrations.
• Effective communication across audiences from engineers to executives.

🎁 Benefits

• Growth through a culture of learning and development.
• Flexible work arrangements and supportive benefits.
• Health care, parental leave, and life-work balance.
• Commitment to diversity and an inclusive culture.
• Impact at scale with enterprise customers.
• Values-driven leadership and collaborative environment.