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aws mysql kubernetes jira change management📋 Description
- Partner with Engineering to assess customer impact of maintenance.
- Schedule releases with Operations to avoid customer peak times.
- Translate engineering notes into customer-facing impact profiles.
- Build Change Kits for customers, including emails, FAQs, migration guides.
- Facilitate Go/No-Go readiness with Customer Success.
🎯 Requirements
- 3-5 years of project/program management.
- Architectural awareness: SaaS/PaaS, APIs, Solr/MySQL, AWS/Kubernetes.
- Drupal knowledge and release cycles.
- Systems thinking: understand ripple effects of infra changes.
- Technical fluency: ask engineers for plain-language explanations.
- Tooling proficiency: Jira or similar ticketing systems.
- Bachelor’s degree preferred; equivalent professional experience valued.
🎁 Benefits
- Focus on work/life balance and proactive planning.
- Automation to reduce after-hours firefighting.
- Collaborative, supportive team culture.
- Opportunity to work with AI tools to improve processes.
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