Related skills
datadog pagerduty incident management cdn runbooks📋 Description
- Lead and develop a Technical Operations team across multiple time zones.
- Oversee 24/7 monitoring via TOCC; triage and escalate alerts.
- Own end-to-end incident management from triage to post-mortem.
- Manage SLAs; keep engineering and business stakeholders informed.
- Lead war room for P0/P1 launches; runbooks and coordination.
- Coordinate CDN and internal infra capacity for high-visibility events.
🎯 Requirements
- 5+ years in technical/platform operations in streaming/media/tech
- 2+ years leading distributed or contractor-based teams
- Deep familiarity with ad delivery operations (SSAI and client-side ad insertion)
- Hands-on with Datadog and PagerDuty monitoring
- Proven ability to lead high-pressure incident triage and cross-functional escalation
- Experience managing launch readiness for live/high-profile events (war room ownership)
- CDN architecture and capacity planning for video streaming
- Bachelor's degree or equivalent work experience
🎁 Benefits
- Health, dental, vision + life and disability insurance; wellness programs
- Equity awards and retirement options (401(k)/pension)
- Parental leave, paid time off, and mental health resources
- Hybrid schedule: in-office Mon-Thu; Fridays remote
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!