Related skills
datadog pagerduty incident management cdn live operations📋 Description
- Lead and develop a global Technical Operations team across multiple time zones
- Oversee 24/7 platform monitoring through TOCC; triage with urgency
- Own end-to-end incident management—from triage to post-mortem
- Manage SLAs across priority tiers; keep stakeholders informed
- Lead war room execution for P0/P1 launches with runbook prep and coordination
- Coordinate CDN and infra capacity planning for high-visibility events
🎯 Requirements
- 5+ years of experience in technical or platform operations in streaming/mediatech
- 2+ years leading technical teams, including distributed contractors
- Deep familiarity with ad delivery ops, SSAI and client-side ad insertion
- Hands-on experience with monitoring/alerting tools such as Datadog, PagerDuty
- Proven ability to lead high-pressure incident triage and cross-functional escalation
- Experience managing launch readiness for live/high-profile events
- Strong understanding of CDN architecture and capacity planning in video streaming
- Bachelor's degree or equivalent work experience
🎁 Benefits
- Global access to mental health and financial wellness resources
- Healthcare (medical, dental, vision) and life insurance options
- Retirement options (401(k)/pension) and flexible time off
- Inclusive, collaborative culture with growth opportunities
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