Related skills
documentation linux bash networking python📋 Description
- Provide Tier 2 troubleshooting support to field personnel and customers.
- Assist with implementation of best practices and documentation.
- Monitor network performance and perform basic assessments.
- Document deployment processes and customer configurations.
- Collaborate with Product Support, Clinical Success, and Engineering teams.
🎯 Requirements
- Bachelor's degree in CS/IT or related field.
- +2 years in tech support, service delivery or field engineer.
- Basic provisioning/deploying hardware in a network.
- CLI familiarity (Linux/MacOS) and scripting (Python, Bash).
- Familiarity with MacOS/iOS and basic hardware troubleshooting.
- Understanding of network concepts and monitoring tools.
🎁 Benefits
- Salary + benefits (medical, dental, and vision).
- Up to 25% travel.
- Flexible PTO.
- Location: Remote, US.
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