Related skills
aws grafana jira zendesk splunk📋 Description
- Monitor infrastructure, apps, and transaction flows.
- Detect alerts and anomalies using monitoring tools.
- Perform basic validations of service availability.
- Triage alerts and classify incidents by severity.
- Escalate incidents with context and evidence.
- Collaborate with Support, Customer Success, Engineering during incidents.
🎯 Requirements
- 1–3 years in monitoring operations or NOC roles.
- Basic understanding of APIs, logs, and workflows.
- Familiarity with Postman and basic SQL.
- Able to follow runbooks and SOPs.
- Strong analytical and customer-focused skills.
- English proficiency A2–B1.
🎁 Benefits
- Vacations and additional PTO.
- Remote work from anywhere.
- Internet and cell phone stipend.
- Stock options.
- Growth and career path.
- Multicultural, diverse team.
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