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root cause analysis android os rooting flashing rfs📋 Description
- Own the complete technical experience of M-KOPA devices.
- Design and maintain Ready-for-Sale configuration across devices.
- Conduct technical and commercial testing pre-launch and customer journeys.
- Diagnose and resolve escalations from Care Centers via root-cause analysis.
- Train Retail, Operations, and Commercial teams on config and repair.
- Partner cross-functionally to drive business outcomes.
🎯 Requirements
- Deep Android OS expertise (rooting, flashing, advanced configuration).
- Systematic issue diagnosis and root-cause analysis.
- Experience training stakeholders on complex technical processes.
- Bonus: Samsung KNOX, Softlock, or similar device locking platforms.
🎁 Benefits
- Flexible work arrangements and well-being focus.
- Family-friendly policies and development programs.
- Coaching partnerships and on-the-job training.
- Equal opportunity employer with diverse, inclusive culture.
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