Technical Implementation Specialist

Added
28 days ago
Type
Full time
Salary
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Related skills

integrations saas project management onboarding apis

πŸ“‹ Description

  • Lead end-to-end onboarding and go-live for new customers.
  • Configure product settings, permissions, and workflows.
  • Subject matter expert for API integrations and data migration.
  • Troubleshoot setup issues; coordinate with Support or Engineering.
  • Own onboarding timelines, milestones, and deliverables.
  • Collaborate with Sales, Customer Success, Product, and Support.

🎯 Requirements

  • Bachelor's degree in CS, IT, or related field.
  • 2+ years SaaS implementation experience.
  • 2+ years in solutions engineering and technical onboarding.
  • Experience in customer-facing technical roles.
  • Comfortable with APIs, integrations, frontend tech, and data concepts.
  • Bonus: analytics, martech, data platforms, or attribution tools.

🎁 Benefits

  • Equity package
  • Healthcare: medical, dental, and vision
  • 401(k) plan
  • Flexible PTO
  • 12 company-paid holidays
  • $500 work-from-home stipend
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