Provide technical expertise on database setup and device troubleshooting.
Implement solutions via phone, chat and email; manage returns/exchanges.
Support global initiatives to ensure customer data security and confidentiality.
Collaborate with internal teams, partners and sales to resolve issues.
Communicate with customers to resolve complaints.

🎯 Requirements

1-3 years in customer service/support solving technical issues.
Excellent verbal and written Italian and English.
Expert Excel skills with pivot tables and reports.
Experience in a technical/engineering environment is a plus.
Highly organized; able to manage multiple tasks and projects.
Comfortable communicating with customers by phone, email, and chat.

🎁 Benefits

Flexible hybrid working model (in-office and remote).
Great benefits and inclusive culture.
Opportunities to innovate and grow within a global team.
Online social events and team gatherings.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot