Provide field support for Carbon Robotics equipment; calibrate for peak efficiency.
Train operators and farm staff in proper equipment use.
Perform preventive maintenance and repairs; ensure customer satisfaction.
Communicate customer needs and pain points to engineering/product teams.
Manage service tickets; coordinate with other teams.
Travel >50% during peak seasons; support on-call duties.

🎯 Requirements

Diagnose problems with equipment or machinery.
Strong mechanical and electrical troubleshooting skills.
Stay calm and professional with difficult customers.
Excellent relationship, customer service, and communication skills.
Ability to lift up to 55 pounds and hold a valid driver's license.
Verbal and written English literacy; bilingual preferred regionally.

🎁 Benefits

Competitive salaries
Pre-IPO Stock Options
Fully-paid medical, dental, and vision insurance for you and dependents
401(k) plan
Flexible PTO
Commuter Benefits

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