Technical Customer Success Manager – Integrations

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm json apis erp postman

📋 Description

  • Lead integration reviews across implementation and post-go-live milestones
  • Evaluate integration architecture for scalability and reliability
  • Translate business requirements into stable integration designs
  • Identify technical risks early and propose improvements
  • Provide hands-on problem solving in customer environments
  • Build and refine review frameworks, templates, and playbooks

🎯 Requirements

  • 4–7 years of experience in enterprise SaaS integrations or implementations
  • Strong client-facing communication and stakeholder management skills
  • Experience with APIs, JSON, Postman, and integration troubleshooting
  • Strong critical thinking and problem-solving in complex environments
  • Ability to assess risk and translate findings into actions
  • Experience working cross-functionally in customer-facing environments
  • Manage multiple engagements in a remote, fast-paced setting
  • Experience with automation tools or AI-enabled systems in workflows

🎁 Benefits

  • Employee Resource Groups (ERGs) and inclusive culture
  • Floating holidays and quarterly wellness day
  • Remote collaboration across teams
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