Ensure customer success via implementation and maintenance of Carbon Robotics equipment.
Train operators, supervisors, or farm managers on equipment usage.
Liaise with engineering and product on customer feedback, performance, and pain points.
Provide post-delivery support including preventive maintenance and repairs.
Travel to customer locations >50% during peak seasons.
Maintain safety, service quality, and manage field service tickets.

🎯 Requirements

Diagnose problems with equipment or machinery.
Strong mechanical and electrical troubleshooting skills.
Stay calm and articulate with difficult customers.
Excellent relationship, service, and communication skills.
Valid driver\'s license; willing to travel.
English literacy; bilingual preferred (regionally).

🎁 Benefits

Pre-IPO stock options.
Fully-paid medical, dental, and vision insurance for you and dependents.
PPO or HDHP/HSA options.
Virtual care - Doctor on Demand.
401(k) plan.
Flexible PTO.

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