Related skills
devops saas ci/cd sdlc application monitoring📋 Description
- Become a Sentry product expert and support customers using the platform.
- Drive customer success through onboarding, adoption, value realization, and retention.
- Collaborate with key stakeholders to define business and technical objectives.
- Act as a trusted, strategic advisor to assigned customers.
- Partner with the sales team to identify expansions and opportunities.
- Advocate for customers and prioritize improvements to boost product adoption.
🎯 Requirements
- BA/BS in CS or Computer Eng-related field or equivalent experience.
- 5+ years in Customer Success or customer-facing role.
- Strong technical background with SDLC and related technologies.
- Experience with DevOps, application monitoring, and software release tools.
- Experience with cloud-native infrastructure and multi-geographical customers.
- Excellent executive presence and cross-functional collaboration.
🎁 Benefits
- Hybrid work model with in-office anchor days (Mon, Tue, Thu).
- Opportunity to work with a fast-growing SaaS company.
- Equal opportunity employer with inclusive culture.
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