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open source cloud devops saas ci/cd📋 Description
- Become a Sentry product expert and support customers.
- Drive customer success and health via onboarding, adoption, and retention.
- Collaborate with stakeholders to define objectives and achieve them.
- Act as a trusted advisor to each customer for long-term success.
- Partner with the sales team to identify expansions from success.
- Advocate for customers and prioritize improvements to adoption.
🎯 Requirements
- BA/BS in CS or related field or equivalent experience.
- 5+ years in CS, Account Management, or customer-facing roles.
- Strong tech background in DevOps, app monitoring, and cloud-native infra.
- Experience with complex, multi-divisional, multi-geographical customers.
- Executive presence and strong communication; cross-functional teamwork.
- Experience with cross-functional teams (Sales, Product, ProServices).
🎁 Benefits
- Hybrid work model with in-office anchor days.
- Global teams and cross-functional collaboration.
- Open-source culture and supportive environment.
- Equal opportunity employer with accommodations.
- Equity and competitive compensation.
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