Technical Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

json airtable salesforce sql asana

πŸ“‹ Description

  • Onboard property partners efficiently across onboarding projects.
  • Provide ongoing technical support and drive measurable value.
  • Collaborate with Sales, AM, and Supply Ops to deliver great experiences.
  • Analyze onboarding data; identify blockers and optimal configurations.
  • Configure property settings in internal tools; maintain Salesforce, Airtable data.
  • Lead or participate in digital trainings and webinars for partners.

🎯 Requirements

  • 5+ years of B2B customer success/implementation/technical account mgmt (SaaS or Real Estate preferred)
  • 3+ years project management
  • Strong technical aptitude: Google Suite, Salesforce, Asana, Airtable
  • Excellent written and verbal communication
  • Manage multiple projects in a fast-paced environment; analytical mindset
  • Bachelor's degree; real estate tech exp; API/SQL knowledge a plus

🎁 Benefits

  • Remote eligible with state restrictions per Airbnb policy
  • Disability-inclusive process and accommodation support
  • Bonus, equity, benefits, and Employee Travel Credits where applicable
  • Training programs, webinars, and enablement opportunities
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