Technical Customer Success Manager

Added
4 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce project management google workspace microsoft office

πŸ“‹ Description

  • Represent Mitratech to strategic customers with positive, professional communication.
  • Collaborate with cross-functional teams to meet daily needs and plan long-term efforts.
  • Drive end-user adoption via product-focused meetings and industry thought leadership.
  • Understand customer usage to recommend best practices and ROI.
  • Track success metrics and run Mutual Success Plans across the lifecycle.

🎯 Requirements

  • Desire to learn Mitratech solutions; support background is a plus.
  • Manage multiple projects while articulating technical concepts.
  • Knowledge of Google Suite, Salesforce, and Microsoft; quick to learn.
  • Break down complex issues into pieces and tackle them.
  • Excellent interpersonal and verbal/written communication skills.
  • Customer-centric attitude with sound decision-making.

🎁 Benefits

  • Global, diverse team with an inclusive culture.
  • Learning opportunities and career development.
  • Fast-paced work at a cutting-edge tech company.
  • Equal-opportunity employer; accommodations available.
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