Technical Customer Success Manager

Added
14 days ago
Type
Full time
Salary
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Related skills

gitops azure terraform helm aws

πŸ“‹ Description

  • Serve as primary post-sales success lead for assigned commercial accounts
  • Build trusted relationships with program leadership, DevSecOps, and security stakeholders
  • Develop and execute mission-aligned success plans
  • Lead Quarterly/Executive Reviews focused on operational readiness and mission outcomes
  • Proactively identify adoption gaps, compliance risks, and expansion opportunities

🎯 Requirements

  • Kubernetes-based platform architecture guidance
  • Secure implementations in IL2–IL6 and air-gapped environments
  • DevSecOps pipelines, GitOps, and secure delivery
  • Troubleshoot complex deployments with Engineering
  • Build mission-aligned success plans and executive reviews
  • RMF, STIGs, and Zero Trust compliance understanding

🎁 Benefits

  • Medical/Dental/Vision
  • Company-paid premiums
  • 401k retirement plan
  • Company stock options
  • Unlimited PTO and holidays
  • Home office budget
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