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robotics machine learning ai maintenance lasers📋 Description
- Ensure customer success via setup and maintenance of Carbon Robotics equipment.
- Train operators, supervisors, and farm managers on proper use.
- Provide post-implementation support and preventive maintenance.
- Liaise with engineering/product to relay customer needs and pain points.
- Travel to customer sites during peak seasons (>50%).
- Manage field service tickets and coordinate with teams.
🎯 Requirements
- Diagnose problems with equipment or machinery.
- Strong mechanical and electrical aptitude; troubleshoot issues.
- Stay calm and articulate with difficult customers.
- Excellent relationship management and communication skills.
- Lift up to 55 pounds; valid driver’s license required.
- English fluency; bilingual skills regionally preferred.
🎁 Benefits
- Competitive salaries.
- Pre-IPO Stock Options.
- Fully-paid medical, dental, and vision insurance for you and dependents.
- Flexible PTO.
- 401(k) plan.
- Mental Health HRA.
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