Technical Customer Success Manager

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm robotics maintenance training electrical

πŸ“‹ Description

  • Deliver field support; calibrate machines and perform preventive maintenance.
  • Train operators and farm personnel to use Carbon Robotics equipment.
  • Log and relay customer feedback to engineering/product teams.
  • Respond quickly to issues; collaborate with other teams.
  • Travel >50% in peak seasons; manage service tickets.
  • Support demonstrations and implementation; collect data.

🎯 Requirements

  • Diagnose equipment problems
  • Mechanical and electrical troubleshooting
  • Strong customer service and communication
  • Remain calm and articulate with difficult customers
  • Lift up to 55 pounds; valid driver's license
  • English literacy; bilingual regional preferred

🎁 Benefits

  • Competitive salaries and pre-IPO stock options
  • Generous health benefits for you and dependents
  • PPO or HDHP/HSA; Virtual care with Doctor on Demand
  • 401(k) plan and commuter benefits
  • Mental health support and life insurance
  • Flexible PTO and long-term disability
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’