Technical Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

robotics deep learning computer vision ai lasers

πŸ“‹ Description

  • Deliver field support for Carbon Robotics equipment and calibrate for peak efficiency.
  • Train operators and farm personnel to use equipment.
  • Maintain post-delivery equipment; perform preventive maintenance and repairs.
  • Liaise with engineering/product to communicate customer needs and issues.
  • Travel >50% during peak seasons.

🎯 Requirements

  • Mechanical and electrical troubleshooting aptitude.
  • Ability to diagnose equipment problems.
  • Strong customer service and communication.
  • Valid driver's license.
  • English literacy; bilingual regional preference.
  • Willingness to travel 50%+.

🎁 Benefits

  • Competitive salaries
  • Pre-IPO stock options
  • Fully-paid medical, dental, and vision insurance
  • 401(k) plan
  • Flexible PTO
  • Mental Health HRA
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