Technical Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

azure aws kubernetes gcp microservices

๐Ÿ“‹ Description

  • Engage with customers via inbound requests
  • Onboard customers: identify needs, timelines, risks
  • Drive adoption with hands-on demos and workshops
  • Conduct health checks and periodic reviews of Kong implementations
  • Document use cases, architecture, and product roadmap
  • Expand Kong usage and support renewal discussions with cross-functional teams

๐ŸŽฏ Requirements

  • 3-5 years of hands-on API gateway/API integration implementations
  • Excellent communication to articulate complex technical issues
  • Practical knowledge of APIs and microservices architectures
  • Experience with Kubernetes and cloud tech (AWS, GCP, Azure)
  • Storytelling with data to articulate business value from Kong products
  • Cross-functional collaboration with Sales, Product, Eng
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’