Technical + CS Enablement Manager

📋 Description

• Embed with Customer Success to identify strengths, gaps, and trends.
• Build onboarding programs for post-sales and technical roles.
• Design ongoing enablement on renewals, product adoption, and outcomes.
• Develop technical enablement curricula for deep product understanding.
• Partner with Product, Marketing, and leadership on launches and workflows.
• Create trainings, playbooks, docs, and certifications to scale teams.

🎯 Requirements

• 4+ years in enablement, customer success, sales, or related leadership.
• Experience supporting SaaS teams in product-driven environments.
• Strong communication, facilitation, and influencing skills.
• Builder mindset for practical, scalable programs in fast-moving settings.
• Excellent organization, coaching, and program management skills.
• Ability to connect technical depth with customer-facing impact.

🎁 Benefits

• Stock equity to share in the company’s growth.
• 100% employer-paid premiums for medical, dental, and vision.
• 401(k) with life and disability insurance and tax-advantaged accounts.
• Paid parental leave after six months and fertility benefits.
• Stipends for professional and personal development.
• Flexible vacation, paid holidays, and time-off options.