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javascript rest itil servicenow soap📋 Description
- Architect, design, and solution ServiceNow platform solutions; lead teams.
- Liaise with project managers, onshore teams, sales, and clients.
- Drive growth of the ServiceNow practice; identify new opportunities.
- Be available in-person in Hyderabad per site policies.
- Take ownership of technical delivery for India-based projects.
- Lead work scope, estimates, planning; ensure quality delivery.
🎯 Requirements
- 12+ years in customer experience software space.
- 4-7 years on the ServiceNow platform.
- Proven design, development & implementation of ServiceNow solutions.
- JavaScript, HTML, CSS; REST & SOAP API integrations; ITIL.
- CSA required; CIS or CAD required; other certs a plus.
- CCaaS, CTI/IVR; Agile/Scrum; cloud platforms.
🎁 Benefits
- Great Place To Work 2024-2025 certified.
- Equal opportunity employer.
- Global teams across multiple countries.
- Diverse and inclusive culture.
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