Related skills
crm saas sql relational databases client-server architecture๐ Description
- Work with clients to resolve issues and coordinate across teams.
- Reproduce issues to maintain high client satisfaction.
- Troubleshoot incidents for web-based applications.
- Convey technical instructions clearly to non-technical users.
- Collaborate with product and support teams to relay feedback.
- Remote-friendly role; EST hours for collaboration.
๐ฏ Requirements
- 2+ years of relevant technical experience.
- Proven experience with SaaS platforms.
- Familiar with client-server architecture.
- Relational databases concepts and SQL scripting.
- Clear verbal and written communication with customers.
- CEFR B2 English proficiency or higher.
๐ Benefits
- Market Leading Compensation Package.
- Remote Work Flexibility.
- Comprehensive health insurance (medical, dental, vision).
- Annual vacation/time off.
- Wellness Programs.
- Global culture with cross-border collaboration.
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