Added
5 days ago
Location
Type
Full time
Salary
Salary not provided
Related skills
workforce management github jenkins jira workato๐ Description
- Serve as dedicated technical resource for assigned customer accounts.
- Guide customers on system configuration and optimization.
- Coordinate with Support, Engineering, and Product to drive resolution.
- Translate business needs into configuration and optimization recommendations.
- Lead readiness, rollout planning, and feature adoption with customers.
- Run regular customer meetings to discuss workstreams and status.
๐ฏ Requirements
- 3+ years Technical Account Management or related experience.
- Experience managing multiple stakeholders and projects with competing priorities.
- Strong root-cause diagnostics to identify software, config, or user errors.
- Bachelor's degree or equivalent experience.
- Exceptional interpersonal and English communication skills (verbal, written, listening).
- Technical understanding of integration platforms: Workato, Dell Boomi, Jitterbit, SnapLogic.
๐ Benefits
- Health benefits.
- Paid time off and paid holidays.
- Monthly wellness reimbursement.
- Meal vouchers.
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