Technical Account Manager (TAM)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

workforce management github jenkins jira workato

๐Ÿ“‹ Description

  • Serve as dedicated technical resource for assigned customer accounts.
  • Guide customers on system configuration and optimization.
  • Coordinate with Support, Engineering, and Product to drive resolution.
  • Translate business needs into configuration and optimization recommendations.
  • Lead readiness, rollout planning, and feature adoption with customers.
  • Run regular customer meetings to discuss workstreams and status.

๐ŸŽฏ Requirements

  • 3+ years Technical Account Management or related experience.
  • Experience managing multiple stakeholders and projects with competing priorities.
  • Strong root-cause diagnostics to identify software, config, or user errors.
  • Bachelor's degree or equivalent experience.
  • Exceptional interpersonal and English communication skills (verbal, written, listening).
  • Technical understanding of integration platforms: Workato, Dell Boomi, Jitterbit, SnapLogic.

๐ŸŽ Benefits

  • Health benefits.
  • Paid time off and paid holidays.
  • Monthly wellness reimbursement.
  • Meal vouchers.
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