Technical Account Manager, Spanish Speaking

Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

etl sql python apis webhooks

📋 Description

  • Provide Gold Standard Experience to assigned accounts stakeholders
  • Collaborate with Operations to enable Gold Standard Experience across teams
  • Foster long-term user relationships that grow loyalty to Stripe
  • Lead user-facing meetings in person and via video chat
  • Work with Customer Success to support users on Stripe
  • Create user-facing content for long-term solutions

🎯 Requirements

  • Minimum 5 years experience in enterprise level client-facing work
  • Strong product sense and energized by solving difficult user problems
  • Strong written and verbal communication skills in English and Spanish to support regional based customers
  • Ability to lead complex integration conversations in a highly consultative and proactive manner
  • Familiarity with APIs and ability to explain API concepts to Stripe7;s largest and most technical customers
  • Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
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