Technical Account Manager - Secom

Added
14 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

cybersecurity azure networking firewalls microsoft 365

๐Ÿ“‹ Description

  • Manage a portfolio of clients across hospitality, clubs, and golf venues.
  • Conduct Technology Business Reviews (TBRs) and lead client strategy sessions.
  • Develop and maintain technology roadmaps and lifecycle plans.
  • Assess client environments for performance, security, risk, and improvements.
  • Drive proactive initiatives (network upgrades, Wi-Fi optimization, security enhancements).
  • Collaborate with Service Desk and Projects teams to deliver projects.

๐ŸŽฏ Requirements

  • 5+ years in IT, including 3+ years within an MSP environment.
  • Background as a Senior Engineer (L3), Solutions Engineer, or Technical Consultant.
  • Microsoft 365 / Azure.
  • Networking (firewalls, switches, VPNs, Wi-Fi).
  • Infrastructure and virtualization.
  • Telephony systems (3CX).
  • Proven ability to work directly with clients in a technical advisory role.

๐ŸŽ Benefits

  • Hybrid working model
  • Work closely with Australia's leading clubs and golf venues
  • Be part of a growing MSP with strong industry partnerships
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