Technical Account Manager (Remote US)

Added
35 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

docker kubernetes ai cloud environments n8n

๐Ÿ“‹ Description

  • Act as the dedicated technical point of contact for top-tier customers.
  • Lead the handoff from Sales Engineering to ensure smooth adoption.
  • Build relationships with technical stakeholders, platform owners, and engineers.
  • Assess deployments for scalability, reliability, and performance risks.
  • Recommend platform improvements and architectural changes.
  • Guide customers on automation and workflow best practices.

๐ŸŽฏ Requirements

  • Must-have: Strong experience in Technical Account Management or similar.
  • Cloud infra, distributed systems, APIs, integrations, and platform ops.
  • Production troubleshooting for performance and reliability challenges.
  • Clear technical communication to technical and business stakeholders.
  • Stakeholder management with senior technical leaders.
  • Cross-functional collaboration with Support, Product, Engineering, CS.

๐ŸŽ Benefits

  • Competitive compensation.
  • Ownership with equity.
  • Remote-first with Europe/US balance.
  • Health & wellness benefits.
  • Future planning with pension/401(k) options.
  • Career growth opportunities.
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