Technical Account Manager - Remote

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis sql relational databases microsoft excel data manipulation

πŸ“‹ Description

  • Manage and nurture your designated client portfolio as a TAM expert.
  • Review impact of new features and align with customer needs.
  • Configure Varicent solutions per customer requirements.
  • Generate and communicate monthly performance and support metrics.
  • Analyze usage data to identify remedial actions and improvements.
  • Collaborate with internal teams on success planning and process improvements.

🎯 Requirements

  • 7+ years in IT consulting or enterprise software implementation.
  • Bachelor's degree in a technical field or related discipline.
  • Experience with query languages and relational databases.
  • Strong SQL, data manipulation, and Microsoft Excel skills.
  • Excellent time management and ability to meet deadlines.
  • Strong business communication and requirements gathering.
  • Experience aligning requirements with product capabilities; customer empathy.

🎁 Benefits

  • Equal opportunity employer.
  • Accommodation available upon request.
  • Committed to diversity and fair employment practices.
  • Job Applicant Privacy Notice available online.
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