Related skills
data analysis customer success enterprise software sql change management📋 Description
- Manage and nurture your designated client portfolio as TAM
- Review feature impact against customer needs
- Configure Varicent solutions per customer requirements
- Generate and share monthly performance and support metric reports
- Analyze usage data to identify remediation actions
- Collaborate with teams to drive growth and success initiatives
🎯 Requirements
- 7+ years IT consulting / enterprise software implementation
- Bachelor’s degree or higher in a technical field
- Experience with SQL and relational databases
- Data skills including SQL, data manipulation, and Excel
- Strong business communication and stakeholder management
- Experience gathering requirements and mapping to product capabilities
🎁 Benefits
- Equal opportunity employer; committed to diversity
- Accommodation during recruitment if needed
- Collaborative, innovative team culture
- Growth and development opportunities
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