Technical Account Manager - Poland

📋 Description

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, guiding adoption.
• Guide the creation and execution of tailored technical adoption plans to maximize outcomes.
• Deliver hands-on technical guidance and advisory services from onboarding through operations.
• Identify and remove execution risks via health checks, escalation management, and advocacy for customer needs.
• Foster strong cross-functional collaboration with Camunda teams to drive outcomes at scale.
• Spend time on-site with accounts up to 50% during busy periods to deepen partnerships.

🎯 Requirements

• 3+ years of experience as a Technical Account Manager in enterprise software.
• Hands-on with Java, C#, or Python and relevant enterprise frameworks.
• Strong understanding of modern architectures and DevOps topics, especially Kubernetes.
• Proven ability to explain complex issues clearly to technical and business stakeholders.
• Strategic problem solving with a collaborative, impact-driven mindset.
• Willingness to travel on-site up to 50% and use Camunda product.

🎁 Benefits

• Remote and Flexible: work from anywhere with setup, home office budget, and flexible time off.
• In-person connections: annual kickoff, team offsites, and Camunda connections budgets.
• Health and wellbeing: healthcare, Modern Health for mental wellbeing, and Live Well LSA (€1,000 annually from 2027).
• Financial security: retirement/pension plans and life/disability insurance.
• Professional growth: up to 1,000 per year for courses and certifications.