Technical Account Manager, Mid-Market

Added
less than a minute ago
Type
Full time
Salary
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Related skills

databases sql project management apis

πŸ“‹ Description

  • Retain and expand mid-market customers.
  • Collaborate with Sales to boost adoption in large organizations.
  • Lead onboarding with structured project management and ensure value.
  • Provide proactive technical guidance across all products.
  • Collaborate with Support, Engineering on escalations.
  • Surface use cases and feedback to Engineering to push the product forward.

🎯 Requirements

  • 5+ years in a client-facing/tech-focused role.
  • Experience delivering tech projects with a customer-first mindset.
  • Excellent project management and communication skills.
  • Quick learner; strong knowledge of SQL, databases, APIs.
  • Strong troubleshooting and problem-solving with a continuous learning mindset.
  • Able to collaborate cross-functionally with diverse teams.
  • Able to work under pressure and meet deadlines.

🎁 Benefits

  • Meaningful equity compensation (ISO options) and a 10-year post-termination exercise window.
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