Serve as the primary technical point of contact for multiple B2B partners.
Translate inquiries into structured, actionable requests with context.
Provide updates, timelines, and expectations with partner alignment.
Define and optimize intake, triage, escalation frameworks.
Collaborate with product, engineering, supply, and CX teams to refine processes.

🎯 Requirements

Strong communication and relationship skills.
Diagnostic and data-driven issue validation.
SQL proficiency and data insights.
Multi-partner management and prioritization.
Cross-functional collaboration with product, engineering, and CX.

🎁 Benefits

Well-funded startup with pre-IPO equity.
Carrot Cash travel stipend.
100% premium coverage for health, dental, life, and short-term disability.
Monthly meal vouchers for Brazil.
Generous parental leave.
Flexdesk All Access Pass and work-from-home stipend.

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