Technical Account Manager - LATAM Core (100% Remote)

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

sql dashboards

πŸ“‹ Description

  • Serve as the primary technical contact for multiple B2B partners.
  • Translate partner inquiries into structured, actionable requests.
  • Provide updates, timelines, and expectations to keep partners aligned.
  • Assess and validate issues before escalating to engineering.
  • Investigate technical or data questions using internal tools, dashboards, and SQL.
  • Manage and prioritize requests across multiple partners, balancing urgency and bandwidth.

🎯 Requirements

  • Strong communication and stakeholder management for technical audiences.
  • Ability to analyze issues, reproduce steps, logs, and data insights.
  • Proficient in SQL; comfortable using dashboards and internal tools for data queries.
  • Experience triaging and prioritizing requests across multiple partners.
  • Willingness to document processes and contribute to playbooks.
  • Collaborative cross-functional experience with product/engineering/supply/CX.

🎁 Benefits

  • Well-funded startup with competitive salary and pre-IPO equity.
  • Carrot Cash travel stipend.
  • Flexdesk All Access Pass and Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams with massive impact.
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