Related skills
data analysis sql dashboards escalation📋 Description
- Technical liaison for multiple B2B partners; cross-functional coordination
- Coordinate with Product, Engineering, Supply, CX for timely resolutions
- Define and optimize intake, triage, and escalation frameworks
- Act as primary technical contact for partners and manage expectations
- Validate issues with reproduction steps, logs, and data insights
- Prioritize requests across partners amid engineering bandwidth
🎯 Requirements
- Technical liaison for multiple partners and cross-functional teams
- Experience triaging issues with reproduction steps and logs
- Proficient in SQL; data analysis and dashboards
- Strong communication and stakeholder management
- Ability to manage multiple partners and prioritize work
🎁 Benefits
- Well-funded startup with pre-IPO equity
- Medical and dental insurance for full-time employees
- Life insurance with short-term and long-term disability
- Telemedicine access for all employees and dependents
- Generous parental leave above industry standards
- Unlimited PTO
- Carrot Cash travel stipend
- Flexdesk Access Pass & Work-from-home stipend
- Entrepreneurial culture with open leadership
- Small, dynamic teams with big impact
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