Related skills
salesforce saas python tableau jira📋 Description
- Serve as trusted technical advisor to customers on Samsara platform
- Proactively optimize customers' technical health and mitigate risk
- Collaborate with Sales, Support, and Product to champion customer needs
- Own communications during critical incidents through resolution
- Build enduring customer relationships by translating goals into technical solutions
- Lead technical deep-dives and quarterly reviews with customers
🎯 Requirements
- Work hours aligned with US Central and Eastern time zones
- 7+ years in technical, customer-facing roles
- Bachelor’s degree or equivalent professional experience
- Technical literacy across hardware, software, and API integrations
- Customer-focused, data-informed approach with relationships
- Strong English written and verbal communication
🎁 Benefits
- Flexible working model with remote options
- Professional development stipend
- Health and parental leave plans
- Accommodations provided during recruiting
- Inclusive, belonging-focused culture
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