Related skills
customer success cloud saas stakeholder management technical account management📋 Description
- Act as technical liaison between client and organization.
- Proactively enhance service quality for TAM role.
- Collaborate with the Customer Success Manager and Support Team.
- Engage stakeholders to ensure project alignment.
- Drive platform adoption and identify improvements to scale infrastructure.
- Communicate product releases and roadmap to clients.
🎯 Requirements
- Proven TAM or similar client-facing role.
- Experience with large customers and complex issues.
- Strong customer orientation and service skills.
- Solid technical background with digital technologies.
- In-depth healthcare industry knowledge.
- Excellent verbal and written communication; strong presentation skills.
🎁 Benefits
- Benefits from Day 1.
- Retirement Plan Matching.
- Flexible Paid Time Off.
- Wellness Support Programs.
- Parental & Caregiver Leaves.
- Fertility & Adoption Support.
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