Related skills
azure aws gcp splunk siem📋 Description
- Elevated Tech Support: Escalate and resolve complex issues with product and engineering.
- Customer Success: Ensure customers use Huntress to meet objectives; provide training.
- Technical Sales Enablement: Lead training sessions on product usage and best practices.
- Partner/Customer Technical Advocacy: Relay feedback for product improvements.
- Training/Onboarding: Onboard customers, drive adoption, and value realization.
- Account Growth: Identify upsell/cross-sell opportunities during technical reviews.
🎯 Requirements
- 2+ years in Technical Account Management or pre-sales.
- Experience or interest in cybersecurity; familiarity with frameworks.
- Excellent communication and presentation skills.
- Strong time management and organizational skills.
- Experience with malware, threat intelligence, and/or sandbox analysis.
- Experience with cloud platforms such as AWS, Azure, GCP.
🎁 Benefits
- Fully remote work
- Annual trip to the US for Summer Summit
- Home office reimbursement ($800 AUD)
- 12 weeks paid parental leave
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend ($40 AUD)
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