Technical Account Manager, German/Polish

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

etl sql python apis webhooks

๐Ÿ“‹ Description

  • Provide a Gold Standard experience to assigned account stakeholders.
  • Collaborate with Operations to enable cross-team support via docs and feedback.
  • Build long-term relationships to grow Stripe loyalty.
  • Deliver operational solutions on fraud, declines, adoption, and expansion.
  • Lead user-facing meetings in person or via video.
  • Create user-facing content for long-term solutions.

๐ŸŽฏ Requirements

  • Minimum 3 years enterprise client-facing experience.
  • Strong English and German or Polish language skills.
  • Familiarity with APIs and ability to explain API concepts.
  • SQL experience; ability to build and modify queries.
  • Strong technical troubleshooting; able to interface with technical teams.
  • Professional, collaborative client relationship manager; engage at multiple levels.
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