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account management customer success saas project management professional services📋 Description
- Be the customer’s trusted advisor
- Drive adoption and value realization of JFrog products
- Identify expansion opportunities and guide upsells
- Manage success journeys and timely project delivery
- Collaborate with Solution Engineering and Professional Services
- Monitor customer health and platform health
🎯 Requirements
- Bachelor’s/Master’s Degree in Technology or business/management
- 7+ years in customer success/relationship/delivery
- 3+ years in software/SaaS
- Ability to liaise with customers and regional teams
- Fluent English – Mandatory
- Occasional travel; flexible hours for global presence
🎁 Benefits
- Hybrid work model: 3 days in office in Bangalore
- Office in Bangalore (Bellandur)
- Hours: IST 2:30pm-11:30pm to support EMEA
- Referral Bonus: $800
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