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crm javascript aws sql marketing automation📋 Description
- Own the technical relationship for a portfolio of Cordial clients.
- Partner with CS and Solutions teams to meet client needs.
- Apply Cordial platform capabilities to meet client objectives.
- Consult with clients on new features and best practices.
- Create technical success plans and coordinate cross-functional teams.
- Drive renewals and upsells by expanding Cordial integrations.
🎯 Requirements
- Bachelor’s degree and 4+ years in technical solutions, project or client management (SaaS).
- More technical than a typical CSM; able to address business and technical issues.
- Relationship builder; experienced with all levels of client organizations.
- Self-starter; independent, organized, detail-oriented.
- Excellent written and verbal communication for technical and non-technical audiences.
- Currently located on the East Coast, USA.
🎁 Benefits
- Base salary $115,000-$135,000.
- Equity and bonus; medical/dental/vision/life coverage.
- 401k match; flexible time off.
- Childcare and yearly education reimbursements.
- Commitment to DEI and healthy work/life balance.
- Equal opportunity employer; accommodations available.
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