Related skills
databases customer success sql project management apis📋 Description
- Bridge between Hightouch and Enterprise customers across onboarding.
- Lead onboarding with organized projects to drive value.
- Provide proactive technical guidance across all products.
- Collaborate with Support, Engineering, and other teams on escalations.
- Surface use cases to Engineering for product improvements.
🎯 Requirements
- 5-10 years in client-facing or tech-focused roles.
- Experience managing technical projects with a customer-first mindset.
- Excellent PM and communication skills.
- Learn new technologies quickly: SQL, databases, APIs, reporting tools.
- Strong troubleshooting and problem solving.
- Collaborate cross-functionally with different teams.
- Able to work under pressure and meet deadlines.
🎁 Benefits
- Equity options (ISO) with early exercise.
- 10-year post-termination exercise window.
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