Technical Account Manager - Dedrone

Added
1 hour ago
Type
Full time
Salary
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Related skills

linux networking sql power bi embedded systems

πŸ“‹ Description

  • Lead technical liaison for agencies; diagnose hardware/software issues.
  • Own system operations; ensure uptime and performance in live environments.
  • Drive deployments and updates; coordinate hardware/software rollouts.
  • Manage hardware lifecycle; logistics, staging, redeployment, RMA.
  • Perform testing and validation; conduct UAT for releases.
  • Manage crisis situations; respond quickly to critical issues.

🎯 Requirements

  • Bachelor's degree or equivalent experience.
  • 4+ years in technical account management or field engineering.
  • Experience deploying complex hybrid hardware/software systems.
  • Strong networking and systems knowledge (routing, switching, DHCP, SNMP, PoE).
  • Linux experience and managing edge/embedded systems preferred.
  • Proven ability to build relationships and collaborate cross-functionally.

🎁 Benefits

  • Discretionary paid time off.
  • Paid parental leave for all.
  • Medical, Dental, Vision plans.
  • Fitness Programs.
  • Emotional & Mental Wellness support.
  • Learning & Development programs.
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